FAQs & Christmas Delivery Info
Delivery costs are:
UK and Northern Ireland only
Standard Tracked Delivery is £3.99/£5.99 Dependant on order weight under/over 1kg
Standard Tracked Delivery only is FREE for all orders over £35
We strive to dispatch all Standard Delivery orders within 2 working days of receiving payment. If for any reason we are unable to dispatch your order in full within this timeframe, we will notify you by email. Delivery is usually within 3-5 working days after dispatch.
United States of America USA - Mainland
International Tracked Delivery is £44/£46, Dependant on order weight under/over 1kg
International Tracked+ Signed Delivery is £51/£56, Dependant on order weight under/over 1kg
We strive to dispatch all Standard Delivery orders within 2 working days of receiving payment. If for any reason we are unable to dispatch your order in full within this timeframe, we will notify you by email. Delivery is usually within 5-7 working days after dispatch.
Some items may not be able to shipped to this region due to shipping and international import/export restrictions.
Any customers outside of the of the above specified delivery countries, please Contact us for a Delivery Quote
We use various couriers for all our deliveries, the last order dates for UK pre Christmas delivery are:
- Friday, 19 December 2025
We will post your order on or before the last posting dates, however we cannot be held responsible if the couriers fail to deliver pre Christmas. Please do order in plenty of time if you can to prevent any Christmas day disappointments!
Orders placed after the above date will be accepted and posted as soon as possible. Please contact us prior to placing the order if it is required for Christmas, to discuss delivery/cost options.
For Delivery Dates outside of the UK please order well in advance of Christmas. International orders can take longer around busy periods.
We use various couriers for all our deliveries.
UK Standard Delivery will usually arrive within 2-3 working days of being posted. we are not responsible for delays that are due to the couriers.
USA Standard Delivery will usually arrive within 5-7 working days of being posed. We are not responsible for delays that are due to the courier's or delays on import or export.
If you have not received your order and have tried to track it using the relevant couriers tracking facility, please get in touch with us either by using the contact us form on this website or by emailing us at hello@reyousable.eco quoting your order number to help us investigate it for you.
Once you have completed your shopping and added your reyousables to your cart, click on the cart icon on the top right hand corner of the screen. Your cart will be displayed on the right hand side of the screen. Click on 'Enter a Promo Code'. Type in the Promo code you have received, click on apply, and your cart will automatically update. If for any reason the discount is not automatically deducted, and the code you have is within the expiration date, please get in touch with us using the contact us form on this website or by emailing us at hello@reyousable.eco with the discount code and we will investigate for you.
SIGN UP - BE A REYOUSER
Be the first to know! We won't bombard you, but we will inform and reward you. That's a promise.
